Two ways to meet your counsellor
Share Centers are safe, convenient and confidential spaces, online and face to face. Both offer the same professional, client-centred counselling at the same price, so you can choose what suits your needs, schedule and comfort.
Online / Virtual Share Center
Therapy sessions take place through your laptop, tablet or phone by audio or video call, on a secure online platform. The virtual centre is not only for people far from Nairobi; anyone who prefers virtual therapy for personal reasons is welcome.
Our affiliate counsellors work from different parts of the country, which lets us serve Kenyans at home and in the diaspora across different time zones. You do not have to be on camera if you prefer to stay anonymous.
- Opening hours
- Monday to Saturday, 6:00 AM to midnight (East Africa Time). Sunday: closed.
- Where it works
- Anywhere with a phone, tablet or laptop and an internet connection.
Vulnerability sounds like truth and feels like courage. Truth and courage aren't always comfortable, but they're never weakness.
Why clients choose it
- Flexible scheduling
- Saves travel time and costs
- Convenient and accessible from anywhere
- Privacy and comfort in a familiar environment
- Continuity of therapy when travelling or relocating
- Ideal for clients outside Nairobi and Kenyans in the diaspora
- Room for anonymity; being on camera is optional
- Suitable for people with mobility challenges and patients confined indoors
- Fits around a busy working day
- Helps reduce stigma and makes mental health support easier to seek
Physical Share Center
Face-to-face counselling in a private, supportive and professional room at the Kenya Medical Association (KMA Center) in Upper Hill, Nairobi, next to CiC Insurance.
Our hours let clients who work from 8:00 AM to 5:00 PM come in before or after work. We see clients by appointment because sessions are booked and paid in advance. If you live in or around Nairobi, you can alternate between physical and virtual sessions.
- Opening hours
- Monday to Saturday, 7:00 AM to 7:00 PM (East Africa Time). Sunday: closed.
- Where to find us
- Kenya Medical Association (KMA Center), Upper HillOffice Apartment Block C, Door No. 1.2, 1st FloorNext to CiC Insurance, Nairobi, Kenya
We would never tell someone with a broken leg that they should stop wallowing and get it together. We don't consider taking medication for an ear infection something to be ashamed of. We shouldn't treat mental health conditions any differently.
Why clients choose it
- Direct face-to-face time with your counsellor
- A dedicated, therapeutic environment
- Suits clients who prefer meeting in person
- Supports interactive therapeutic exercises and activities
- Your counsellor can read non-verbal cues more easily
- A structured space away from everyday distractions
How our Share Centers work
Qualified, licensed counsellors
Every therapist is trained and registered with the Kenya Counsellors and Psychologists Board under the Ministry of Health. A small full-time team works alongside vetted affiliate therapists who cover specific needs.
One point of contact
All communication goes through the Client Manager or the Administrator, by phone or by email. Please save our numbers and email address so you recognise us when we reach out.
About 24 hours to your first session
From your first contact to your session usually takes about 24 hours. That allows time for payment, your client intake form and matching you with the most suitable therapist.
Urgent needs
When life delivers difficult news and you need help quickly, our full-time standby therapists can see you after payment and intake, within the shortest time possible.
Serving Kenyans wherever they live
Over the years the Virtual Share Center has supported clients in:
- Kenya (all counties)
- Uganda (Kampala)
- South Africa (Durban and Pretoria)
- South Sudan (Juba)
- Rwanda
- Zimbabwe
- USA (California, Texas, Washington DC)
- Canada
- UK (Manchester and Oxford)
- Germany (Bayreuth)
- Sweden
- Australia (Melbourne)
- Saudi Arabia (Riyadh)
- United Arab Emirates (Abu Dhabi and Dubai)
- Oman, Qatar and Turkey
- Japan (Tokyo)
Ready to talk to someone?
Book online, or reach our Client Manager by call, SMS or WhatsApp. At Share We Care.